When you purchase any Merchandise from Knife Import; you represent that you are of legal age and that the Merchandise can be purchased and owned in your State, Country, and/or city of residence. By offering Merchandise for sale Knife Import does not represent or warrant that any specific purchaser may legally purchase, own, or possess the Merchandise ordered. Please check your local laws. When you purchase Merchandise from Knife Import you agree to assume all risks related to and/or arising from your ownership and use of the Merchandise and agree to indemnity and hold Knife Import harmless from any and all claims brought to any person or entity against Knife Import related to and/or arising from your ownership and/or use of the Merchandise.
All orders are shipped to the billing address which is registered with the credit card or debit card. When placing an order with us our system will check and confirms the billing address with customers card company. The order will go though and accepted by our web site if the billing address matches with the address registered with customer card company or the card and transaction will be declined if the billing address does not match. Please note some bank may put a hold on the amount in our company name showing as pending transaction which will be deleted by your card company in 2 business days or more.
Copyright and Trademark Notice
All materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2012-2018, ALL RIGHTS RESERVED. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Payments
We accept the following payment options.
Credit cards: Visa, MasterCard, and Discover. We do not charge any fee on credit card purchase. Please provide your exact billing address. Incorrect information will cause a delay in processing the order.
Money orders: Made out to Knife Import.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will not shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges.
Shipping Charges
You will only be charged for shipping at the rate quoted to you on your purchase receipt at the time of shipment should the shipping charges differ greatly in price we will call or email you and inform you of the extra shipping charges that we need to charge to ship your order. Once you approve the extra shipping charge we will make the charge and ship your order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Knife Import reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Privacy
We pride ourselves on being a service-oriented company and we work hard to earn your repeat business.
This means that we always go above and beyond to ensure that every customer receives prompt, accurate, honest, and professional service. At every step of your order, from the secure browsing of our site to receiving your purchase, you will be able to see and appreciate the level of customer service that makes Knife Import truly unique. If you are not happy with one of our products, please contact us and we can most likely offer a solution that will please you.
At Knife Import we are committed to protecting your privacy online. Our Privacy Policy demonstrates our firm commitment to protecting the privacy of our customers. We do not save customer credit card information. The only customer information we save is customer name, address, phone and email address which we need to fulfill customer order. We do not sell or share any information with others. We use the highest level of Security SSL Encryption when accepting orders on our web site.
Returns
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 15 days from the date of delivery. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 15 days from the date of purchase.
Returns for any other reason than stated above will not be accepted unless it was approved.
Shipping Policy
Shipping Time -- Most orders received on business days before 12:00 PM will ship the same business day or next business day, provided the product ordered is in stock. Most orders received after 12:00 PM usually ship next business day. Orders are not processed or shipped on Saturday or Sunday. Shipping can be delayed beyond due to unforeseen events such as snow storms or other events which are not in company control.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Knife Import or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Taxes
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price