Shipping Policy

Shipping Time. Most orders are shipped in 3 business days, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday. Shipping can be delayed beyond regular shipping time due to unforeseen events such as snow storms, flooding, electricity down or other events which are not in company control.

Knife Import cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Knife Import or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Expect shipping delays after long weekend holidays, Thanksgiving and Christmas time.

Knife Import does not offer same day shipping due to products stocked in multiple warehouses.

  • All orders are shipped to the billing address.
  • Please contact us before placing an order if your shipping address is different from the billing address.

Shipping Charges

You will only be charged for shipping at the rate quoted to you on your purchase receipt; at the time of shipping your order should the shipping charges differ greatly in price we will call or email you and inform you of the extra shipping charges that we need to charge to ship your order. Once you approve the extra shipping charge we will make the charge and ship your order.

UPS and FED EX will not deliver packages to P.O. Box address. If your billing address is a P.O. Box address please enter full street address in the order notes section if you have selected UPS or FED EX as the shipping option. 

P.O. Box orders are shipped via United States Postal Service (USPS) only.


Shipping Company

Knife Import may ship your order from a different shipping company; i.e. you chose UPS as the shipping company on your order but we may ship via Fed Ex or USPS. This change in shipping company is to get customer orders out as quickly as possible. If UPS truck has already left our warehouse and your order was not ready at time UPS truck came for pick up packages we may ship Fed Ex or USPS to get your package out that day so it will deliver to you without delay.



Payments

We accept the following payment options.

Credit cards: Visa, MasterCard, Discover and Amex. No fee is charged on credit card purchase. Please provide your accurate billing address. Incorrect information will cause a delay in processing the order.

Trying to buy products with providing a wrong billing address may cause an issue with customer bank holding funds for up to 3 business days or more.

Gift card customers may have to call the number on the gift card and register an address on the card. Cards which do not have an address registered may get declined by our system.


Taxes

Our Store shall automatically charge and withhold the applicable sales tax for orders where required.  If you are a re-seller and are getting sales tax charged on your order it is because you have not provided Knife Import a copy of your valid sales tax certificate. Once you provide a valid certificate your order will not get charged sales tax.