We may ship your order from a different shipping company; i.e. you chose UPS as your shipping company but we may ship via Fed Ex. This change in shipping company is to get customer orders out as quickly as possible. If UPS truck has already left our warehouse and you order was not ready at time UPS truck came to pick up packages we may ship Fed Ex to get your package out that day so it will deliver to you with no delay.
Shipping Time. Most orders received before 12:00 PM ET are shipped next business day, provided the product ordered is in stock. Most orders received after 12:00 PM ET usually ship in 2 business day. Orders are not processed or shipped on Saturday or Sunday. Shipping can be delayed beyond due to unforeseen events such as snow storms or other events which are not in company control.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Knife Import or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Expect shipping delays after long weekend holidays, Thanksgiving and Christmas time.
You will only be charged for shipping at the rate quoted to you on your purchase receipt at the time of shipment should the shipping charges differ greatly in price we will call or email you and inform you of the extra shipping charges that we need to charge to ship your order. Once you approve the extra shipping charge we will make the charge and ship your order.
UPS and FED EX will not deliver packages to P.O. Box address. If your billing address is a P.O. Box address please enter full street address in the order notes if you have selected UPS or FED EX as the shipping option.
We accept the following payment options.
Credit cards: Visa, MasterCard, and Discover. We do not charge any fee on credit card purchase. Please provide your exact billing address. Incorrect information will cause a delay in processing the order.
Credit Card payment of less than $10,000 is accepted by us. For large orders with $10,000 or more payment; Knife Import will only accept via Bank Wire Transfer or Cashier's Check/Money Order.
Trying to buy products with a wrong billing address may cause an issue with customer bank holding funds for up to 3 business days.
Gift card customers need to call the number on the gift card and add billing address to the card. A 24 hours wait time maybe required before a purchase can be made on the site.
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.